Payment Policy

At Greyson Vale, we’re committed to making checkout simple, secure, and transparent. Every transaction is processed through trusted, encrypted gateways so you can shop with confidence.

Accepted Payment Methods

We currently accept:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover

  • Digital Wallets: Apple Pay, Google Pay, Shop Pay, PayPal

All payment options are displayed at checkout for your convenience.

Currency

Prices are automatically shown in your local currency based on your location.
During checkout, you’ll also see the converted total in your preferred currency before completing your purchase.

Please note: the final charge on your statement may slightly vary due to your bank’s exchange rate or conversion fees.

Payment Security

Your privacy and security are non-negotiable.
Greyson Vale uses SSL (Secure Socket Layer) encryption and PCI-DSS compliant payment processors — the same level of protection used by major financial institutions.

We never store or have access to your full payment information. All sensitive data is handled securely by our payment partners.

Order Confirmation

Once your payment is processed, you’ll receive an order confirmation email with your order number and details.
If you don’t receive it within a few minutes, check your spam or promotions folder — or contact us at info@greysonvale.com and we’ll resend it.

Declined or Failed Payments

If your payment doesn’t go through:

  • Make sure your card details and billing address are entered correctly.

  • Ensure there are sufficient funds or that your card is authorized for international purchases.

  • Try another card or payment method if the issue persists.

If you continue to have trouble, our team will be glad to help.

Fraud Prevention

All transactions are automatically screened for security. In rare cases, we may request additional verification to confirm your order before shipping. This helps protect both our customers and our brand from fraudulent activity.

Need Help?

If you have any questions or concerns about payment, reach out anytime at info@greysonvale.com — we’ll be happy to assist.

Business Information

Website name: Greyson Vale
Company name: Greyson Vale
Address: 4 Long Shoals Rd., Ste B515, Arden, NC, 28704, United States
E-Mail: info@greysonvale.com
Contact Form: https://greysonvale.com/pages/contact
Phone: (888) 429-5767
Company number: (888) 429-5767
Customer service: Monday to Friday: 9:00 am – 6:00 pm, Saturday: 9:00 am – 5:00 pm, Sunday: Closed